US/Canada

phone +1-302-479-7707
toll free 1-877-724-7690 (US & Canada only)
fax +1-302-792-7155

Direct Sales Information

Terms: all sales are in US Dollars. Sales terms are net 30 days. Applicable taxes, customs, brokerage and duty are paid by purchaser.
Credit Cards: Visa® and Mastercard® accepted.
US Tax ID Number: 43-1992201
30-day guarantee: If after 30 days you are not satisfied with the performance of your instrument, you may return it for a full refund.
Warranty: All instruments and accessories that we manufacture are warranted against manufacturing defects in parts and labor for a period of one year.
Shipping: all domestic orders are shipped via 2-day air freight unless otherwise specified. Shipping terms are ex works Madison, WI USA. Shipping costs are prepaid and added to invoice unless otherwise specified.

If you have any questions regarding quotes, ordering, or service, please contact us:

Customer Support: 302-479-7707